Cookie Policy
Cookies
Cookies are files that are saved on your device when you visit a website. Cookies store information about how you use our website and enable us to personalise your experience.
Cookies can often be disabled through your device or web browser settings. Because cookies are used throughout our website, disabling them may prevent you from using certain parts of the website.
How to disable cookies
For detailed instructions on how to disable and manage cookies we recommend visiting the third party website 'Cookies and You'. This website will try to automatically detect the device and web browser you are using to provide specific instructions.
If you prefer to view instructions directly from the company you can use the links below.
Google Chrome: For computers (desktops and laptops), Android, iPhone, iPad or iPod touch click here.
Safari: For Mac click here. For iOS devices including iPhone, iPad and iPod touch click here.
Internet Explorer/Edge: For Internet Explorer and Edge click here.
Firefox: For Firefox on all devices click here.
The cookies used on our website have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our websites:
Strictly Necessary Cookies
These cookies are essential to browse and use our website. Without these cookies, services like accessing your account or creating a shopping basket will not function.
Performance Cookies
These cookies collect information about how you use our website. For example, which products and pages you visit most, how you came to our website and whether you've visited before. All information these cookies collect is aggregated and anonymous. These cookies don't collect information that identifies you.
Functionality Cookies
These cookies allow our website to remember what you do while browsing. These types of cookies may be set by us or by third party providers whose services we have added to our website. For example, this type of cookie is used to keep a live chat active. Some or all services may not function properly if these cookies are disabled.
Targeting Cookies
These cookies are typically set by our advertising partners through our website. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They are created by uniquely identifying your web browser and device but do not store identifiable personal information. Not allowing these cookies doesn't affect the functionality of our website.
How Google uses information from websites or apps that use their services
Many websites and apps use Google services to improve their content and user experience. Integration with Google services means websites and apps share information with Google. More information on Google's EU User Consent Policy can be viewed via the following link:
https://policies.google.com/technologies/partner-sites
Cookies we collect
The table below lists the cookies we collect and what information they store.
Default
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
Necessary
| COOKIE name | COOKIE Description |
|---|---|
| _GRECAPTCHA | Used to distinguish between humans and bots in order to make valid reports on website usage. |
| AWSALBCORS | Registers which server is serving the visitor. This is used to optimize user experience. |
| form_key | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. |
| i | Registers the websites speed and performance. This function can be used in context with statistics and load-balancing. |
| mage-cache-sessid | This cookie is used in context with load balancing. This optimises the response between the visitor and the site by distributing the traffic load on multiple network servers. |
| mage-cache-storage | This cookie is used in context with load balancing. This optimises the response between the visitor and the site by distributing the traffic load on multiple network servers. Also used to optimize the loading speed on the website by pre-loading some procedures in the visitors' browser. |
| mage-cache-storage-section-invalidation | This cookie is used in context with load balancing. This optimises the response between the visitor and the site by distributing the traffic load on multiple network servers. Also used to optimize the loading speed on the website by pre-loading some procedures in the visitors browser. |
| mage-cache-timeout | This cookie is necessary for the cache function. A cache is used by the website to optimise the response time between the visitor and the website. The cache is usually stored on the visitors browser. |
| mage-messages | Necessary for the functionality of the websites chat-box function. |
| PHPSESSID | Preserves user session state across page requests. |
| private_content_version | This cookie is necessary for the cache function. A cache is used by the website to optimise the response time between the visitor and the website. The cache is usually stored on the visitors browser. |
| product_data_storage | Necessary for the compare products function on the website. |
| rc::a | Used to distinguish between humans and bots in order to make valid reports on website usage. |
| rc::b | Used to distinguish between humans and bots. |
| rc::c | Used to distinguish between humans and bots. |
| recently_compared_product | Necessary for the compare products function on the website. |
| wp_customerGroup | Registers whether the user is logged in. This allows the website owner to make parts of the website inaccessible based on the users log-in status. |
Preferences
| COOKIE name | COOKIE Description |
|---|---|
| section_data_ids | Used in context with the shopping cart functionality. Remembers any wishlist products and visitor creden tials when checking out. |
Statistics
| COOKIE name | COOKIE Description |
|---|---|
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gat | Used by Google Analytics to throttle request rate. |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _sp_id.# | Used by Snowplow Analytics to track how users are browsing and engaging with a website. |
| _sp_ses.# | Used by Snowplow Analytics to track how users are browsing and engaging with a website. |
| product_data_storage | Determines which products the user has viewed, allowing the website to promote related products. |
| recently_compared_product_previous | Necessary for the compare products function on the website. |
| recently_viewed_product | Determines which products the user has viewed, allowing the website to promote related products. |
| recently_viewed_product_previous | Collects information on which products have been viewed by the visitor. This is used for optimising the visitors navigation on the website. |
Marketing
| COOKIE name | COOKIE Description |
|---|---|
| __zlcmid | Preserves users states across page requests. |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitors online behaviour across websites. |
| recently_compared_product | This cookie is used to determine which products the visitor has viewed. This information is used to promote related products and optimize ad-efficiency. |
| recently_compared_product_previous | Collects information on which products have been viewed by the visitor. This is used for optimizing the specific visitors navigation on the website. |
| recently_viewed_product | Collects information on which products have been viewed by the visitor. This is used for optimising the specific visitors navigation on the website. |
| recently_viewed_product_previous | Collects information on which products have been viewed by the visitor. This is used for optimising the specific visitors navigation on the website. |
| zte# | Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. |
Miscellaneous
| COOKIE name | COOKIE Description |
|---|---|
| amzn-checkout-session | Creates a session for users checking out with Amazon Pay. |
| pixel | Used by Yotpo review system. |